FAQs
Store FAQs
Q: How long does shipping take?
Instock orders are usually shipped within 7-14 days. If there are any further packing delays, it will be communicated on social media. After it is dropped off, USA orders takes about 5 days and international orders can take anywhere between 1-4 weeks.
Q: My order is not here yet, what can I do?
Please keep an eye on the tracking page! Postal delays do occur. Feel free to contact me if it has been over 2 weeks since the last tracking update for USA mail, or 4 weeks for international mail.
Q: I'm from outside the USA, can I host a group order?
Yes! I don't mind at all, I can help share your post and you can simply place all orders through my website. If your order is big, I am happy to offer other shipping methods. If it is a group order for a shop update, feel free to reach out about any questions. Please join group orders at your own risk. I'll do my best to vet any group order manager before sharing their GO on my platform, but ultimately I am not responsible for their actions.
Q: Do you do wholesale?
Yes! I am now offering wholesale :) Please email me from a valid retail store contact point for further details and wholesale rates.
Other Common FAQs
Please note that I will rarely respond to these questions in my DMs or emails.
Q: Will you restock xxx?
I run this shop as a hobby with limited physical space, so restocks are never guaranteed. This is my creative outlet so one of my main priorities is to keep creating new things rather than spend more energy on keeping old stuff instock.
Q: What do you use to draw?
I currently use ProCreate on an iPad Air with Apple Pen 2nd Gen to draw. I also use Adobe Photoshop and Illustrator to edit my designs and prepare them for production.
Q: Who is your manufacturer?
Sorry, but I don't disclose my manufacturers for a variety of reasons. Manus that I work with may not work well for you, and popularizing a manufacturer will increase costs and production time while decreasing quality for everyone. Please do your own research when it comes to manufacturers!
You can find a lot of options through a Google search or on Alibaba.
Q: How do you make [item name]?
Once you settle on a manufacturer, they will tell you what templates to format your artwork in. Each one will have their own procedures.
Q: How do you take product photos?
I use my phone to take most photos (iPhone 15 Pro)! I always use natural lighting during the daytime. I edit on Photoshop, Snapseed, and/or iOS photo settings, and I may also decorate product photos on ProCreate. Sometimes I use my Canon DSLR.
Q: Do you have tips on starting your own business?
I don't think there's a right step by step process to starting your own shop. Make original content that vibe with you; try not to be swayed by whatever seems to be "popular". It's always rough when you first start out, but keep going! With consistency and creativity, eventually you'll get there.
I think it's important to note that running your own small business isn't the sunshine and rainbows that we seem to portray publicly. It involves a lot of research, time, & sleepless nights, and most of the time you're on your own when it comes to tackling problems. It's definitely a test of your dedication. However, I've learned a lot from this experience and it was worth it to me.